Points to Remember When Visiting

• ・The pathways are slippery when it rains. Please wear non-slip soled shoes when visiting the castle.
• ・When crowded, please refrain from taking photographs using camera tripods or selfie sticks.
• ・While pets may not be taken inside the main castle tower, assistance dogs are allowed to accompany visitors.In the ticketed areas, pets are allowed in outdoor spaces, only if they are kept in a fully enclosed carrier that prevents their face from being exposed. In other free areas, pets may accompany visitors if they are kept on a leash.
• ・No flames or fires are allowed inside Kumamoto Castle park grounds. Paid facilities have no indoor smoking areas, so smokers are asked to use the smoking areas next to the Ninomaru Rest Area or at Josaien.
• ・We request that you refrain from eating in observation areas. Drinks are allowed, providing they have lids.
• ・Visitors requiring wheelchairs, including electrically power-assisted ones, may borrow them for free. However, it is necessary to be accompanied by a helper, and the wheelchairs cannot be used on rainy days.
• ・Baby strollers are allowed to be brought and used.
• ・Electric carts, child carts and Ride-on carts are not permitted in ticketed areas.
• ・There are no luggage lockers for storing large luggage within the ticketed area, including the main castle tower. Additionally, wheeled luggage is not allowed inside the main castle tower. Please use the paid luggage lockers located in front of the Ninomaru Rest Area or in front of the Tourist Information Center at Josaien.
• ・For visitors who feel unwell or experience physical discomfort, we have set up four First Aid Rooms throughout the park. Each location is clearly marked with signage:

  Inside the Honmaru Rest Area in front of the main castle tower
  Shared with the Nursing Room next to the South Gate Ticket Office
  Shared with the Nursing Room next to the Sukiyamaru Restroom
  Shared with the Nursing Room inside the Ninomaru Rest Area

• ・The three elevators inside the Castle Tower are reserved for:

  Visitors using wheelchairs or strollers (including attendants)
  Visitors who have difficulty using stairs

  If you need to use the elevator, please speak to a staff member at the main castle tower entrance upon arrival.
• ・Kindly ask that you allow ample time for your visit and use public transportation to access the park.
• ・Photography and video recording are permitted for personal use only. Please do not reuse, distribute, or use images for commercial purposes to protect ownership rights. Posting or streaming photos/videos on social media is not allowed. Be mindful of other visitors when taking photos to avoid capturing them or obstructing their view. Some exhibits and videos are strictly prohibited from being photographed. Please follow signage indicating “No Photography”.
• ・Guided tours or explanations by guides or tour conductors are not permitted inside the main castle tower.
• ・Any filming or photography not for personal use within Kumamoto Castle Park requires prior application and approval. Please contact us by e-mail if needed.